FAQ

Frequently Asked Question

Taking services from a company will require many types of questions, such as warranty service, delivery date, insurance service, cost, etc. Frequently asked questions are answered to facilitate easy understanding by the audience.

A: Shivansh Packers and Movers handle special and unique items by providing customized solutions tailored to client's requirements. They assess the specific needs of each unique item, often using specialized packing materials and techniques to ensure safe transportation. They may offer extra insurance coverage for delicate or high-value items for peace of mind. Clients can communicate their special requests in advance, allowing the team to prepare meticulously.
A: Shivansh Packers and Movers offer insurance coverage options to protect your items during transit. Their services include transit insurance, which covers damages or losses that while goods are transported. They provide comprehensive insurance that safeguards against a broader range of risks, including theft and accidents. Customers can choose between basic coverage, which might offer limited protection, and premium plans that provide extensive security for high-value items.
A: The time it takes to process a claim can depend on several facets, including the type of claim, the situation's complexity, and the insurance company's efficiency. Generally, straightforward claims may be processed within a few days to a week. However, more complex claims requiring additional documentation or investigation may take several weeks or months. Claimants must communicate regularly with the claims adjuster and promptly provide any necessary information to help expedite the process. Each insurance provider has its timelines, so checking their specific guidelines can also be helpful.
To track your move progress, create a detailed moving checklist outlining all tasks. Maintain regular touch with your moving company to get the latest information on your shipment. Document your packing process by labeling boxes and keeping an inventory list of items. Additionally, set a timeline for packing and assign tasks to friends or family to ensure everything gets done efficiently. This organized approach will help you stay on top of your move from start to finish.
Shivansh Packers and Movers have a straightforward process for handling lost items. Upon discovering an item is missing, clients should immediately report it to the customer service department. A detailed investigation involves tracking the shipment and liaising with transport personnel. If the item is confirmed lost, the company evaluates the value based on the inventory list provided by the client. Compensation is then processed according to the terms outlined in the contract, ensuring clients are adequately reimbursed for their loss.
The contract with Shivansh Packers and Movers includes several crucial details to protect both parties. Essential information includes the client’s and company’s names, contact details, and addresses. The contract specifies the total cost, payment terms, and any additional fees for extra services. It also details the insurance coverage terms, including the process for handling lost or damaged items. Pickup and delivery dates and an inventory list of items being moved are also comprehensively documented in the contract.

About Us

Shivansh Packers and Movers is a renowned logistics company that excels in providing comprehensive packing and moving services for residential and commercial clients. With diverse offerings, they ensure that every aspect of the moving process is covered, from packing and loading to transportation, unloading, and unpacking goods.

Terms & Condition

Our Terms & Conditions outline the agreement between Shivansh Packers and Movers, and our customers, ensuring clear understanding and expectations. By engaging our services, customers agree to abide by these terms. Services are provided based on the information supplied by the customer, and it is their responsibility to ensure accuracy.

Shivansh Packers and Movers

Back to Top